Anyone Can Sell You a Car Online. Only Nalley Is There When It Matters.

Nalley has offered fully digital vehicle purchasing through its Clicklane platform well before most online-only competitors set foot in Atlanta. Carvana launched nationally in 2012. Amazon Autos launched in December 2024. Nalley has been part of Atlanta's roads since 1918 — and combined that century of local expertise with a complete online buying experience that includes financing, trade-in valuation, document signing, and home delivery. When you buy online from Nalley, you're not just clicking through a marketplace. You're backed by 15 local dealerships, 15 service centers, and people who know Atlanta because they've lived and worked here for generations.

Nalley consistently earns strong reviews across its Atlanta-area locations for post-sale service. Customers regularly cite factory-certified technicians, genuine OEM parts, and the convenience of service centers spread across metro Atlanta — Marietta, Roswell, Smyrna, Decatur, Doraville, Union City, Lithonia, Alpharetta, and Stonecrest. Nalley's parent company, Asbury Automotive Group, was recognized by Newsweek as one of America's Greatest Workplaces and by U.S. News & World Report as one of the Best Companies to Work For — recognition that reflects the caliber of people serving customers at every Nalley location every day.

More than a century of service. That's the simplest answer. Nalley has served Atlanta-area families across generations — through recessions, pandemics, and every shift the auto industry has gone through. You don't survive that long in a single market by cutting corners. Beyond longevity, Nalley provides what online-only retailers structurally cannot: 15 local dealerships, 15 factory-certified service centers, and 5 I-CAR Gold Class collision centers — all in metro Atlanta. When something comes up after your purchase, there's a real location, a real phone number, and a real person nearby. Not a chatbot. Not a third-party claims administrator.

Most customers complete their full online purchase through Nalley’s Clicklane platform in under 30 minutes. The process covers everything: browsing inventory, valuing your trade-in, structuring payments, choosing financing from Nalley’s lender marketplace, and signing your documents — all from a phone or laptop. No dealership visit required. Every vehicle includes a free CARFAX report, and all eligible Clicklane purchases are backed by a 7-day, no-questions-asked return policy.

Nalley offers home delivery throughout Georgia on eligible Clicklane purchases. Delivery timelines depend on your location, vehicle availability, and scheduling — but with 15 dealership locations across metro Atlanta, most Atlanta-area customers can be accommodated quickly after completing their purchase online. Complete your purchase through Clicklane or contact your nearest Nalley location to confirm delivery availability and timing for your specific vehicle.

Yes — and you don't have to buy from Nalley to get an offer. Nalley's Clicklane platform includes an integrated trade-in tool that provides an instant online appraisal including your payoff balance if you still owe on the vehicle. Apply the value directly toward your purchase, or take the offer on its own. Choose pickup or drop-off for your existing vehicle — whichever is more convenient.

Nalley sells and services 11 brands across 15 Atlanta-area dealerships: Acura, Audi, Bentley, BMW, Honda, Hyundai, INFINITI, Kia, Lexus, Toyota, and Volkswagen. Every Nalley dealership is an authorized OEM service center for its brand — meaning factory warranties are honored in-house by manufacturer-trained technicians using genuine OEM parts. No third-party administrators, no out-of-network shops.

No. Neither Carvana nor Amazon Autos operates service centers, repair facilities, or collision centers anywhere in Georgia. Carvana routes warranty repairs through third-party approved shops — you find the shop, you coordinate the claim. Amazon Autos is an online marketplace; all post-sale support depends entirely on whichever partner dealership you pick up from. Nalley operates 15 factory-certified service centers and 5 I-CAR Gold Class collision centers across metro Atlanta — open Monday through Saturday, coordinating directly with your insurance company.

New and CPO vehicles from Nalley carry full manufacturer-backed warranties administered directly by the brand — Toyota, Honda, BMW, Lexus, and others. When something breaks, your claim goes to the manufacturer's own authorized network. CarMax's MaxCare extended plan is administered by Fidelity Warranty Services — a third-party company separate from CarMax. Carvana's CarvanaCare is administered by SilverRock, also a third party. In both cases, you're navigating a separate company with its own coverage rules and call centers when you need a repair covered.

I-CAR (Inter-Industry Conference on Auto Collision Repair) Gold Class is the collision repair industry’s highest training recognition. It means every technician at that facility has completed rigorous, up-to-date training on the latest repair techniques, materials, and vehicle technology — and continues training annually to maintain the certification. All 5 Nalley Collision Centers across metro Atlanta hold I-CAR Gold Class certification, and each is additionally factory-certified by the manufacturers of the vehicles they repair — including Audi, BMW, Lexus, Toyota, Honda, Hyundai, Kia, Infiniti, and Nissan. This means OEM repair procedures, genuine parts, and exact paint matching — not generic aftermarket alternatives that can affect your vehicle’s safety and resale value.